Help & Support
How Can We Help?
Support for CMMCLens subscribers and DefenseEye advisory clients, plus self-serve resources for CMMC, AI governance, and compliance automation questions.
Contact Support
- Email Support — support@defenseeye.ai for platform issues, billing questions, and advisory service follow-up
- Urgent Issues — email urgent requests for time-sensitive contract deadlines or critical platform issues
Common Topics
- CMMCLens Platform: account access, evidence collection setup, SSP/POA&M exports, control mapping, billing
- Advisory Services: readiness sprint status, gap assessment deliverables, C3PAO prep next steps, scoping
- CMMC Questions: Level 1 vs Level 2, what counts as CUI, SPRS score improvement, C3PAO process, timelines
Self-Serve CMMC Resources
The DefenseEye Knowledge Hub covers the most common CMMC questions in depth.